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  • 1. How do I make a reservation with Estes RV Rentals?
    Step 1 : Review Reservation Agreement and select your camper on the Book it Page. Full payment with security deposit ($450) and processing fee is due when making a reservation. Luxury RV barn renters must call to make a reservation. - Submit Reservation Form/ Driver's License/ and Insurance Card. Step 2: Fill out background and Credit check Authorization. Step 3: After notification Review Camper 101 Safety Orientation Video prior to arrival
  • 2. Do you tow and set up the camper anywhere we want?
    Valet services are available to the Estes Park town area. For an additional $250, we will set up and tow round trip, dump waste, refill water upon check out (does not include propane tank refills). Valet services are limited to, Elk Meadow, East Portal , Mary’s Lake, Manor, Paradise, and Spruce Lake.
  • 3.  Are we allowed to tow the camper ourselves?
    Yes, you are able to tow if you have the correct towing capacity vehicle and 7 point trailer brake system and Current auto insurance with full coverage is required. You must dump waste and refill water and propane.
  • 4.  What if I am unable to fill water and dump the tanks before returning the camper?
    Additional charges will be assessed if you return the camper with waste tank not emptied, propane tank not full and water tank empty. A list of charges will be give during check-in.
  • 5.  Why do we have to bring a sunshade if the camper already has an awning?
    Weather changes can occur drastically with little or no time to respond. Winds can cause havoc to anything not tied down or secured. Even experienced die-hard campers can lose their toys with just one gust of wind. With that said, awning use is prohibited due to expensive replacements. In order to have the camper serviced it would take the camper out of commission for a period of time which would be charge to you.
  • 6.  What if we have to cancel our reservation due to weather / illnesses or emergencies?
    Refunds are credited to the payment method provided or check written to the Renter less non-refundable processing fee and other fees/incurred. The refund percentage is based from the first day of rental. All cancellations are to be emailed to ​ 0-30 days $0 31-60 days 50% 61-90 days-75% 90>-100%
  • 7.  Is our reservation transferrable to a different party? Or can we reschedule to a different date?
    Reservations are not transferrable to a different party. You are able to reschedule your reservation to a different date if the date is available within the same season. Your rescheduled camper rental must be equal value to the previous reservation. You are unable to reschedule another reservation for the same season if you cancel within 30 days of the arrival date.
  • 8.  Do you offer any discounts?
    Yes, we appreciate and honor the services of all active military personnel. A 10% discount on the camper unit nightly rate. The discount applies to the military personnel that is reserving the camper unit and must submit a copy of their military I.D card.
  • 9.  What if our camper needs servicing?
    You will have complete orientation to the camper's system prior to or upon the day of arrival. Our "Kiosk" camper rental program provides additional amenities for you to be able to be self-sufficient. If we are unable to correct the problem via phone call; and depending on the location of your camper; we may be able to send a vendor to assist you. A service charge will be assessed based on the location and time of the call. Estes RV Rentals cannot guarantee that all issues will be resolved, however we will make every attempt to rectify any issues during your stay.
  • 10.  What is included in the camper?
    All our camper rentals are equipped with a few cooking and cleaning supplies, disposable dinnerware set, dish soap, paper towels, toilet paper, trash bags and most importantly- an additional 7 gallon water container and AS NEEDED Honda 2000 watt generator. Our Standard Amenities are listed on the amenities page and your Reservation Form and Rental Agreement. You are responsible for bedding, sunshade, towels and personal items.
  • 11. I have never been to Estes Park or Rocky Mountains, What should I expect?"
    Be prepared for variable weather. Winds can come up suddenly. Tents, sun shades, and other personal items mut be tied down and secured. On the other end of the spectrum- Estes Park and Rocky Mountains has warm dry air, bright sunshine- and amazing sunrises and sunsets. Always bring warm clothing as the weather changes suddenly.
  • 12. Can we reach you after hours?
    Office hours are 9 am - 5 pm Monday – Friday and 9am – to noon on Saturday. During the camping season- we are available daily 8 am- 5pm. Emergency calls will be assessed and after hour charges will be applied.
  • 13. What if we want you to re-locate our camper after we arrived?
    It takes tremendous amount of time and labor to re-locate your camper that already has been placed and setup. If you choose to move your camper to another site and/or campground. Additional fees are assessed. For a nominal fee of $200, we can re set-up in the valet approved locations (SEE FAQ #2). Contact the office to provide credit card information prior to relocation.
  • 14. What if we want a generator?
    You will be given a Honda 2000 watt generator at no extra charge, if you did not bring your own- AS NEEDED basis (only if you do not have electrical hook up at your site.). This will keep your battery charged and run 120 volts. In order to use air conditioning you would have to rent a larger generator from a different rental company. Your generator will have a full tank, one gallon, and you are responsible for filling upon return. will be given a free tank of unleaded gas. We also provide an empty gas can for your convenience to re-fill with NON-ETHANOL GAS if you run out. Anything extra will be billed accordingly. Please see the rental agreement for details.
  • 15. What if we run out of water?
    Water tanks can range from 30 gallons to 45 gallons. Either way, you must conserve! Your camper monitor displays the water level and holding tank status. For your convenience we have provided a 7 gallon water container.
  • 16. I have never rented a camper before. What is my expectation?
    Questions regarding your camper and reservations can be found throughout this site. You can always call for answers. You will be given orientation to the camper. Unless you are plugged in to full electrical , water/sewer hook ups- Primitive camping has limitations. We will make effort to make sure all systems work. If there are system issues; you will be notified prior to your arrival. Your orientation will cover all systems and troubleshooting guide. This will help assist you in solving any issues. Our Kiosk Camper Rental program provides you clean and comfortable campers. ​ If you primitive camp- you will NOT have unlimited water, electricity, sewer. Your camper has limited supply of fresh water and holding tanks for sewage. Generators and AC may quit working due to the harsh environment. Things can happen outside of our control and may not be fixed during your stay. We will do what we can to resolve issues, with what resources we have. WE ARE NOT A HOTEL AND WE DO NOT PROVIDE CONCIERGE SERVICES! Primitive camping is not for everyone and we expect all our clients to go through the orientation and understand the limitations and restrictions of renting a camper.
  • 17. Do you allow pets?
    Yes, we allow dogs, only in designated camper units. Each dog is charged $30per night/ per camper, weight limit of 75 lbs. If we discover a pet that has not been approved prior to your reservation; we will assess a larger fee. Please see reservation agreement.
  • 18. What is my responsibility?
    Besides returning the camper clean: ​ 1. Vehicle Permit if needed. Obtain at the entrance gate or Visitor Center. 2. Bring sunshade, Linens, bedding and personal items. Standard Amenities are provided. 3. Check In/ Check out- see reservation agreement. Each unit/ Luxury RV Barn has specific check in/check out

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